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Our commitment to customer service is of the utmost importance to us. The products that we offer are all of the highest quality and have been tested for your satisfaction. If you have any questions regarding our products please call us at: (206) 361-1377 or you may e-mail us at: doug@youneverknow.com. |
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Domestic Orders: Most orders are shipped within 2 business days, but can take up to 3 business days to ship. If an order is going to take longer than 3 business days we will notify you by e-mail or call you. Most domestic orders are shipped USPS First Class or Priority Mail and should arrive in 2 to 5 business days. If your payment is by personal check or money order there will be an additional 10 business day delay to allow the check to clear. | |
International Orders: All prices quoted are in US Dollars. International orders may include additional shipping fees. The buyer is wholly responsible for all custom duties, import restrictions, seizures, etc. E-mail us at sales@youneverknow.com for pricing information and to place orders. | |
Sales Tax: An 8.9% sales tax will be added to any order placed by a Washington State resident. | |
Return Policy: If you receive a product that is defective it will be replaced. Please e-mail or call us within 10 days of the item's ship date to receive a Merchandise Return Authorization. The customer is responsible for all shipping charges on all returned merchandise. Once we receive the merchandise that needs to be exchanged we will ship out its replacement for free, without incurring any additional shipping fees. | |
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